Like most apps, trials and subscriptions to Kuddl MORE renew automatically by default.
To prevent automatic renewal, you must cancel your subscription at least 24 hours before the renewal date. Failing to cancel within this window might lead to charges, as the payment process may already be initiated.
The guide below will help you to cancel your subscription based on your operating system. Easy peasy!
Cancelation Guide:
- Open the Kuddl App
- Tap on the top right on your Profile pictures to open the "Profile"
- Click the "Settings" icon in the top right corner to access your Settings Menu
- Tap on "Manage Subscription"
- Choose "Cancel Subscription"
Here you'll be redirected to either the Play Store or App Store and can then cancel your subscription.
If you need more information, you can find more help in these two articles. Please choose the article that fits your operating system.
- If you have an iPhone: Cancellation Instructions for Apple App Store - Click here
- If you have an Android: Cancellation Instructions for Google Play Store - Click here
Please note: If your partner purchased Kuddl MORE, you won't have direct control over cancelling the subscription. Instead, your partner will need to cancel.
Still need help?
If you're encountering any problems or have any questions, we're just a few clicks away! Send us a quick email at help@kuddl.com or use 'Need Help?' button in your Kuddl app. Pro tip: Giving us specifics about your issue and screenshots will help us help you even faster.
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