Uh oh! If you're experiencing difficulties logging back into your Kuddl profile (perhaps on a new device), or if you find your profile blank with all your progress missing, you might have been operating on a guest profile. This implies that there aren't any attached login credentials to the profile, explaining the inability to log back in.
If you still have access to your original profile:
Simply follow these steps:
Download Kuddl from the App Store if you have an iPhone or Play Store for Android
Open Kuddl and select “I already have an account”
Enter your account credentials and login into your account
If you don't have access to your original profile:
Our superhero support team is here to assist! Please send us an email at help@kuddl.com and provide:
The Kuddl ID of your partner, which is paired with your original account.
An email address you wish to link to your profile, that hasn't been linked with another account.
Your prior Kuddl ID (if possible).
For guidance on how to find your Kuddl ID, read this guide!
Still need help?
If you're encountering any problems or have any questions, we're just a few clicks away! Send us a quick email at help@kuddl.com or use 'Need Help?' button in your Kuddl app. Pro tip: Giving us specifics about your issue and screenshots will help us help you even faster.
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